• Dynamics 365 Field Service

    Maximize your workforce, assets, and field operations by utilizing efficient scheduling, mobile assistance, and remote monitoring.

    Create a workplace where people and business thrive

    Transform your service operations and improve customer experiences with generative AI, the Internet of Things (IoT), and mixed reality.

 

  • Self-Service Scheduling

    Get visibility into service appointments, collect pre-service information, and track status updates in real-time in the customer portal from frontline technicians.

  • Faster issue resolution

    Access key workday information at a glance in Microsoft Teams, seamlessly collaborate with remote experts via the Remote Assist app, and resolve issues faster with Copilot.

  • Streamlined work order management

    Take advantage of AI assistance and insights to streamline work order creation and seamlessly track performance metrics with real-time reporting.

 

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