Microsoft Solutions Partner | Microsoft Dynamics 365 | UAE | USA | UK | Pakistan | India
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Microsoft Dynamics 365
Support Services

Keep Your Business Running at its Peak

Dynamics Stream, the leading Microsoft Solutions Partner in Dubai, UAE, and Middle East Region, has years of professional experience working with & supporting even the most complex enterprises. Expert, certified support and managed services for your Dynamics 365 environment. Minimize downtime, resolve issues fast, and ensure your investment delivers maximum value. Our support teams handle all Microsoft Business Solutions, whether Microsoft Dynamics CRM or Microsoft ERP or any other Business Intelligence Applications.

4.5
Top-rated care
D365 Partner

Is Your Dynamics 365 System Holding You Back Instead of Powering You Forward?

  • Are you facing frustrating system errors or unexpected downtime?
  • Is your current support slow to respond, leaving your team stranded?
  • Are you worried about security vulnerabilities and data compliance?
  • Do you have ideas for improvement but lack the technical expertise to implement them?

You’re not just looking for a fix; you’re looking for a trusted partner to ensure your mission-critical system is a catalyst for growth.

Why Choose Our Support?

Your Trusted Dynamics 365 Support Partner in the UAE

As an official Microsoft Dynamics Solutions Partner, we don't just fix problems; we provide strategic guidance and deep technical expertise tailored to the regional business landscape.

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  • Deep Regional Expertise for the UAE & GCC
  • Certified Microsoft Experts Guaranteeing Quality
  • Proactive Monitoring to Prevent Business Disruptions
  • Industry-Specific Support Knowledge
  • A Dedicated Partnership, Not an Impersonal Call Center
Support Team

Our Support Services

Comprehensive Support
Services for Every Need

Go beyond basic break-fix support. Our tailored services ensure your Dynamics 365 investment is protected, optimized, and aligned with your growth.

Which Type of Support do you need?

Talk to Our Expert →
Proactive Monitoring & Helpdesk24/7 system

Monitoring to identify and resolve issues before they impact your business. Our dedicated helpdesk provides fast, remote support.

Customization & Optimization Already have

D365? We'll enhance it. From new features to workflow tweaks, we optimize your system to match your evolving business processes.

Version Upgrades & Migration Stay

Current with the latest features and security. We manage seamless upgrades and migrations from older ERPs (e.g., NAV, AX) to D365.

Security & Compliance Advisory

Protect your most valuable asset—your data. We ensure your D365 environment is secure and compliant with UAE regulations like GDPR and local data laws.

User Training & Staff Augmentation

Empower your team with continuous training. Need extra hands? Our certified consultants can augment your team for special projects.

How Our Support Process Works

A simple, transparent process for peace of mind

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Log a Ticket

Contact us via phone, email, or our customer portal.

Instant Triage Icon

Instant Triage

Our team immediately categorizes & assigns your issue to a certified expert.

Swift Resolution Icon

Swift Resolution

We work diligently to resolve your issue, with clear communication throughout.

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Proactive Follow-up

Including close tickets. We also analyze trends to prevent future problems & suggest improvements.

A few use cases

Modern, scalable, adaptable
Industry Solutions

What Our Clients Say

How We've Transformed Businesses with Dynamics 365

Cortec Middle East

Dynamics Stream is a trusted ERP implementation partner, optimizing processes and boosting efficiency. Their professionalism and support enable data-driven decisions and improved performance. With exceptional service and dedication, they address evolving business needs seamlessly. We highly recommend them for reliable ERP solutions.

Gulf Capital

Dynamics Stream effectively executed the implementation of D365 Business Central in accordance with my specifications, demonstrating excellent planning. Their post-implementation support is noteworthy. The team is diligent, responsive, and committed to addressing any issues or inquiries promptly. I highly endorse them for ERP implementation.

Khiara

Dynamics Stream expertise in Microsoft ERP and CRM has transformed our operations and customer management. Their tailored solutions and exceptional services meet specific business needs effectively. With technical proficiency and a holistic approach, they are a trusted partner for success. Highly recommended for Microsoft Business Central and CRM services.

The Collaborative Approach

Your Business is Unique. Your Support Should Be, Too

We Don't Believe in Rigid, One-Size-Fits-All Support Packages. Your Dynamics 365 Environment, Industry Challenges, And Growth Goals Are Specific to You. We Build Custom Support Plans That Align Perfectly With Your Needs And Budget.

What's included in every plan?

  • Direct access to our certified Microsoft experts
  • Guaranteed response time SLAs
  • Transparent pricing with no hidden fees

Get Your Personalized Support Quote

Answer a few questions, and one of our experts will prepare a custom proposal tailored to your business needs.

Support Agent

We would try to cover most important FAQ’s here!

Our SLA guarantees a response within 1 hour for Priority 1 critical issues.

Absolutely. We provide support for legacy systems and are experts in migrating them to Dynamics 365.

Yes, all our support consultants are Microsoft Certified professionals.

Yes, performance optimization is a core part of our service. We diagnose bottlenecks and implement solutions to speed up your system.

Give us your details.
We’ll get in touch.

Rabik Raja

Director Sales and Account Management

Mahmoud Mohamed

Dynamics 365 Sales Specialist