Transforming Corrosion Management: A Dynamics 365 Business Central Case Study with Cortec® Middle East

Company Overview

Cortec® Middle East is the regional hub for Cortec® Corporation, a global leader in environmentally friendly corrosion inhibitors. Focusing on providing effective solutions for corrosion challenges across diverse industries, Cortec® Middle East operates throughout the Middle East and North Africa. 

Challenge

Cortec® Middle East, operating across diverse Middle East and North African industries, encountered a significant hurdle: implementing a robust corrosion management plan tailored to each industry's unique demands. With varying levels of care and preventive measures required across different sectors, Cortec® Middle East faced the challenge of devising a comprehensive solution to effectively address its clients' diverse corrosion challenges. Additionally, the company aimed to improve operational efficiency and mitigate costs associated with corrosion control measures.

Solution

To address these challenges, Cortec® Middle East partnered with Dynamics Stream as their Microsoft Dynamics 365 Business Central implementation partner for their business. Leveraging the robust capabilities of Dynamics 365 Business Central, Cortec® Middle East was able to streamline its corrosion management processes and enhance its operational efficiency. The solution provided Cortec® Middle East with a centralised platform to manage its corrosion management plan, including planning, implementation, and responsibilities. With Dynamics 365 Business Central, Cortec® Middle East could effectively track key performance indicators, optimize preventive measures, & make data-driven decisions to improve its corrosion management strategy.

Results

With an affordable Microsoft Dynamics 365 Business Central pricing plan, Cortec® Middle East witnessed substantial improvements across key performance indicators:

Operational Efficiency Boost

Implementing Dynamics 365 Business Central led to a streamlined corrosion management process, resulting in a remarkable 100% increase in operational efficiency. Tasks that once took hours to complete are now executed swiftly, allowing the team to focus on value-added activities.

Informed Decision-Making

Leveraging real-time data and actionable insights provided by Dynamics 365 Business Central finance, Cortec® Middle East experienced a significant enhancement in its decision-making process. By analyzing comprehensive reports and predictive analytics, the company made strategic decisions regarding corrosion management strategies, leading to an 100% reduction in operational costs and an XX% increase in revenue.

Heightened Client Satisfaction

By addressing clients' diverse corrosion challenges more effectively, Cortec® Middle East achieved a notable 100% increase in client satisfaction. The company's ability to promptly respond to client needs and provide tailored solutions has strengthened its reputation as a trusted corrosion management partner in the region, fostering long-term client relationships and driving business growth.By leveraging the power of Dynamics 365 Business Central, Cortec® Middle East successfully optimised its corrosion management processes, enhancing its ability to provide effective solutions to clients across diverse Middle East and North African industries.

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