Microsoft Solutions Partner | CRM & ERP
Dubai | USA| UK | Pakistan | India
Dubai | USA | UK | Pakistan | India

Dynamics 365 Business Central for Small and Medium Businesses

Dynamics 365 Business Central is launched for UAE and Middle East region. The software unlike other applications of Microsoft Dynamics 365 has all features that best suits SMBs.

Here are the benefits of Dynamics 365 Business Central

Do more with Business Central

With Dynamics 365 Business Central you get real-time access and real-time information, automate manual tasks that thrive in the digital economy. As the application is cloud-based, it can be accessed from anywhere. Hence managing finances, operations, sales, and customer service becomes easy.

Many of the SMBs are facing challenging business condition and recognize the importance of having intelligent business software for their business activities.

We come across many such queries, where a client asks for better business software. We proudly recommend Dynamics 365 Business Central. There are two ways for growth in business. First is, increasing the customer base. And the second is maintaining and growing existing customers. On the other hand, the most ignored fact is meeting customer expectations that drive digital transformation.

With Dynamics 365 Business central, SMBs can fill the opportunity gap. The business application software helps SMBs to respond to changing customer needs and expectations. Business central has proved to be far more comprehensive than any other entry-level accounting software. The software is highly intuitive, cost-effective, and integrates neatly with other business solutions. Its integration with Office 365 and Power BI provides end to end transformation opportunity for businesses.   

Though the foundation of Dynamics 365 Business Central is Dynamics NAV, the software combines the features of many Microsoft applications like PowerApps, Flow, Power BI, Cortana Intelligence, and many more.

With Dynamics 365 Business Central, you can meet 100% compliance with your local regulatory capabilities. Another benefit of the SaaS-based software is that it is having differential costs due to a multitenant environment.

A high level of Dynamics 365 Business Central has six key functional areas- financial management, supply chain management, CRM, jobs which we call project accounting service, service management which is more field service, and manufacturing. Let’s dive deeper into these six functions.

Financial management

Basic General Ledger, Budgets: Deferrals, basic fixed assets, audit trails, bank account management, reconciliation, dimension, currencies.

Customer Relationship Management Functionality

Maintains an overview of your contacts, organize campaigns based on your contacts, keeping track of sales opportunities and its integration with Dynamics 365 for sales helps synchronize data in few easy steps.

Supply Chain Management

Manages sales orders and related processes, all post sales transactions are managed in journals, you are able to track inventory from one location to another of production plants, distribution center, warehouse, showroom, retail outlet, or service car.

Human Resources

Track employee information and organize employee data as per experience, skills, education, training, and union membership. You can also manage post expenses against employee cards to track and reimburse their expenses.

Project Management

Register and sell resources, combine related resources into one resource group or track individual resources. Monitor resource usage, with information about availability and planned costs on orders and quotations.  

Service Management & Manufacturing Capabilities under Premium Licensing

Service Order Management

Service orders management is a great functionality for registering after-sales issues including service requests, services due, service orders, and repair requests. You can also set up, maintain, and monitor your service prices. This functionality proves handy while recording the service levels, response times, and discount levels, and also on the service history of each contract.

You are empowered to manage service personnel and field technician information and filter according to availability, skills, and stock items.


The manufacturing module is helpful for managing production orders, and post-consumption and output to the production orders. All this enables for agile manufacturing process wherein you can plan rush hours, and handle last-minute changes to your processes with multiple planning options. You get the functionality of basic supply chain planning, demand forecasting, capacity planning, machine centers, and finite loading.

If you have questions about Dynamics 365 Business Central or best practices, email or chat our Dynamics 365 consultants.

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