Microsoft Dynamics Implementation Services

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As a certified Microsoft Gold Partner Dubai, Dynamics Stream provides a complete range of Microsoft Dynamics 365 services to fulfill your ERP and CRM implementation and support needs. Dynamics Stream implementation services include:

Implementation services constitute configuration, training, testing, and support services

Leverage our consultant's deep industry expertise in business process consulting, best practices, and critical change management initiatives.

We offer a complete development service, including ISV for Microsoft Dynamics 365, customizations, integrations, business intelligence and report development.

Stay up to date with the latest version of Microsoft Dynamics 365 with our upgrade planning and execution services.

We offer support to organizations worldwide in digital transformation to accelerate growth, profitability and customer loyalty.

Dynamics Stream's escalation specialists implement Microsoft Dynamics 365 with project rescue services and support.

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Business Services

Dynamics Stream has adopted Microsoft Dynamics ERP implementation methodology "Sure Step Methodology" the implementation will occur in six phases:

Diagnostic Phase

Analysis Phase

Design Phase

Development Phase

Deployment Phase

Operation Phase

Diagnostic Phase

In the diagnostic phase, analyze the business operations and architecture of a client.

Analysis Phase

In the analysis phase, most business processes are identified and documented at a high level. If necessary, an external specialist helps you to do so. The goal of the analysis phase is to understand the customer's business and the processes performed. Modeling and documenting the customers'' business is important.

Design Phase

The main purpose of the design phase is to find how the customers' processes and needs can be implemented with Dynamics. At this point, there may be more than one solution for a topic. You need to identify the best strategy for the implementation phase. Although prototyping is not covered in a certain step, this is the point where to build prototypes and do load testing on the prototype implementation.

Development and Build Phase

Most of the programming work is done in development. The development covers creating new features, the adaptation of existing components, and data migration. All components and the data migration have to be tested. Besides feature and data migration testing, it is necessary to do security testing. The phase ends when most of the specified attributes are developed and tested, and the data migration is done.

Deployment Phase

The goal of the deployment phase is to set up the operational dynamics environment at the customer. Besides installation, configuration and feature deployment, the stage focuses on testing at the system level. So you have to run the user acceptance tests, process tests, security tests and load tests as defined in the test plan. The deployment phase is finished when the system runs, and all tests pass.

Testing Phase

A test plan shall be developed, subject to review, including assessment criteria, quality assurance and user acceptance. The test plan shall provide for effective and efficient configuration testing to ensure the successful implementation of the Dynamics365, including unit, integration, and UAT.


Training will be conducted to train the trainer approach - to enable them to train all appropriate end-users. DYNAMICS STREAM will provide all training collateral in electronic formats such as presentation materials and training manuals.

1. Onsite education workshop for all in-scope modules (core team, targeted power user)

2. Onsite End-user training for a larger group of targeted power and general users

Operation Phase

The purpose of the Operations phase is to support the customer technically and functionally during the initial Go-Live period for the new system. Additionally, you will perform tasks to close the project. At the end of the phase, you transition the project to the customer and pursue the opportunity to provide ongoing support and continued account management.

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